Remote control viewer 12.5

Remote control viewer by LANDesk Software Ltd. is a remote support tool that enables authorized IT staff to view and control managed desktops and servers in real time. Designed to streamline troubleshooting and service desk operations, it helps resolve issues quickly without requiring an on-site visit and improves end-user support across distributed environments. Often deployed as part of the LANDesk management ecosystem, it provides secure, policy-driven access aligned with organizational standards.

Key capabilities typically include:

• Real-time screen sharing with keyboard and mouse control for hands-on assistance
• User consent prompts and role-based permissions to protect privacy and security
• Integrated chat and optional file transfer to speed collaboration
• Session logging and auditing to support compliance and accountability
• Display scaling and multi-monitor awareness to enhance clarity during sessions
• Configurable settings to balance performance and image quality over LAN or WAN

With its focus on security, usability, and integration, Remote Control Viewer helps IT teams reduce resolution times, minimize downtime, and deliver a consistent support experience.

Remote control viewer is developed by LANDesk Software Ltd.. The most popular versions of this product among our users are: 4.0, 5.0, 8.1, 8.7 and 12.5. The names of program executable files are CmRcViewer.exe, gui_rcLaunch.exe, irccntr.exe, isscntr.exe and TPlanV.exe.

You can check VNC Viewer, Radmin Viewer, VNC Viewer Free Edition and other related programs like Jump Desktop at the "download" section.